"[Computer viruses] switch from one country to another, from one jurisdiction to another - moving around the world, using the fact that we don't have the capability to globally police operations like this. So the Internet is as if someone [had] given free plane tickets to all the online criminals of the world."

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Do not fear adversity. Remember, a kite rises against the wind rather than with it. People are not willing to take risks when they feel afraid or threatened. But if you manage people by love-that is, if you show them respect and trust-they start to perform up to their real capabilities.

— Jan Carlzon